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Claudia Alan US

Privacy Policy

This statement outlines how Claudia Alan Inc. utilizes the personal information collected on our website www.claudiaalan-us.com.  Please read this privacy policy carefully before you use our site. By using our site, you consent to this privacy policy.        

This policy was last modified on November 13, 2016.

What information do we collect? We collect both personally identifiable and non-personally identifiable information from visitors to our website. When you register on our site, subscribe to our newsletter, respond to a survey or fill out a form, you may be asked to enter your name, e-mail address, mailing address, or phone number when appropriate. When you order product from our site we request financial information including credit card number, billing address and expiration date. However, you may also visit our site anonymously.

Like most websites, we use cookies to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the “Do we use cookies?” section below for further information about cookies and how we use them.

How is this information used?Any of the information we collect from you may be used in one or more of the following ways:

  • To improve our website; we continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service; your information helps us respond more effectively to your customer service requests and support needs.
  • To respond to a request; information you provide in a request for service or information will be forwarded to us. We will use this information to respond to your request.
  • To administer a contest, promotion, survey or other site feature.
  • To send periodic e-mails; if you decide to opt-in to our mailing list, you will receive e-mails that may include company news, updates, promotions, etc.

Note: If at any time you would like to unsubscribe from receiving future e-mails, we include detailed unsubscribe instructions at the bottom of each e-mail.

Note: We prohibit the transfer of e-mail addresses collected on this site for sending commercial e-mail solicitations.

How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information. We use SSL (Secure Socket Layer) encryption technology to protect any non-public information you submit. This technology protects visitors from having their information intercepted by anyone during transmission. We employ all generally accepted industry standards to protect your personally identifiable information but cannot guarantee 100% security during transmission or once we receive it. All information you provide is done so at your own risk.

Do we use cookies? Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to conduct and to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell or trade to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links At our discretion, we may occasionally include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Hyperlinks This website contains hyperlinks or “links” to other sites, and other sites may “link” to this site. Websites linking to and from this site may have different privacy practices from the ones described here. Visitors to our site should read the privacy statements of other websites they visit.

This website uses the following cookies:

Google Analytics: 

This cookie allows us to see information on user website activities including, but not limited to page views, source and time spend on website. The information is depersonalized and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy. Using Google Analytics we can see what content is popular on our website, and strive to give you more of the things you enjoy about our products and services.

Google AdWords: 

Using Google AdWords code we are able to see which pages helped lead to contact form submissions. This allows us to make better use of our paid budget.

DoubleClick: 

We use remarketing codes to log when users view specific pages, allowing us to provide targeted advertising in the future.

 Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager.

 https://www.google.com/settings/ads/onweb/

 Google Analytics opt-out browser add-on – https://tools.google.com/dlpage/gaoptout/

 

Contacting Us If there are any questions regarding this privacy policy, you may contact us using the information below.

Claudia Alan Inc. 305 E. Queens Rd. North Vancouver, BC V7N 1G7 customerservice@claudiaalan.com